Terms & Conditions

Effective Date: November 13, 2025

Website: https://www.goperformancewindows.com

Company: Henrie Deever Windows, LLC dba Performance Windows (“Performance Windows,” “Company,” “we,” “us,” or “our”)

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use this site.

2. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Submit false, fraudulent, or misleading information through any form.
  • Use the site to harass, defame, or harm any person or business.
  • Attempt to interfere with the website’s security or functionality.
  • Copy, scrape, harvest, or collect data from the site for commercial purposes without written permission.

3. No Professional Advice or Guarantees

All information on this website- including pricing examples, product descriptions, installation explanations, and service descriptions- is for general informational purposes only.

Nothing on this site constitutes a binding quote, warranty, or guarantee.

All final pricing, product availability, and project requirements must be confirmed in an in-home consultation with a licensed representative of Performance Windows.

4. Customer Responsibility for HOA and Property Permissions

You acknowledge and agree that:

The homeowner is fully responsible for obtaining any required HOA approvals, architectural review permissions, or property-specific authorizations before window replacement work begins.

Performance Windows is not responsible for delays, denials, fines, penalties, or additional costs resulting from missing or incomplete HOA or property approvals.

5. Intellectual Property

All content on this website- including text, images, graphics, logos, videos, and design elements- is the property of Performance Windows or our content providers and is protected by copyright and trademark law.

You may not reproduce, distribute, modify, or create derivative works without our written permission.

6. Lead Forms, Contact Forms, and Communications

By submitting your information through any form on this website, you consent to:

  • Being contacted by Performance Windows by phone, text message, and email.
  • Allowing us to share your information with trusted employees, contractors, or service providers solely for the purpose of scheduling, project planning, or customer service.

Submitting false or inaccurate information may result in your access being restricted.

7. Appointments and Cancellations

Submitting your information does not guarantee an appointment time.

Appointment dates and times are subject to availability and may be changed by the Company.

We reserve the right to decline or cancel appointments at our discretion.

8. Third-Party Links

This site may contain links to third-party websites. Performance Windows is not responsible for the content, privacy practices, or policies of any third-party site.

9. Disclaimer of Warranties

This website is provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee:

  • The accuracy, completeness, or reliability of any content.
  • That the website will be available at all times.
  • That the website is free from viruses, defects, or harmful components.

Your use of the site is at your own risk.

 

10. Limitation of Liability

To the fullest extent permitted by law, Performance Windows is not liable for any damages arising from:

  • Use of or inability to use the website.
  • Errors or inaccuracies in website content.
  • Unauthorized access or third-party interference.
  • Delays, outages, bugs, or system failures.
  • Any decisions you make based on the information provided on this website.

In no event shall our liability exceed $25 or the amount you paid us directly for services performed, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless Performance Windows and its owners, employees, contractors, and affiliates from any claims, losses, damages, liabilities, and expenses (including attorney fees) arising out of:

  • Your use of the website.
  • Your violation of these Terms.
  • Your violation of any rights of a third party.

12. Governing Law; Venue

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. All disputes shall be resolved exclusively in the state or federal courts located in Utah County, Utah. You agree to submit to the personal jurisdiction of these courts.

13. Termination

We may terminate or restrict your access to the website at our sole discretion, without notice, for any violation of these Terms.

14. Changes to These Terms

We may update or modify these Terms at any time. The “Effective Date” at the top of this page will be updated accordingly. Continued use of the site indicates your acceptance of any changes.

15. SMS Terms and Conditions 

From time to time, the Company may contact you via text for the purpose of providing announcements, appointment reminders, alerts, confirmations, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by texting STOP at anytime.

Messaging frequency may vary.

Message and data rates may apply.

To opt out at any time, text STOP.

For assistance text HELP or visit our website at https://goperformancewindows.com.

Visit https://goperformancewindows.com/privacy-policy for privacy policy and Terms of Service.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from Performance Windows, messages may be received related to the following:

Appointment reminders

Follow-up messages

Billing inquiries

Example: “Hello, this is a reminder of your upcoming appointment with Sales Representative [Name] from Performance Windows at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be received related to your appointments, billing, etc.

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from Performance Windows can be done in the following ways:

By submitting an online form

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 385-342-5805

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions page.

Message frequency may vary

16. Contact Information

For questions about these Terms, email:

corporate@goperformancewindows.com

or mail:

Henrie Deever Windows, LLC dba Performance Windows

2100 W. Pleasant Grove Blvd., Suite 250

Pleasant Grove, Utah 84062